Ron Alvesteffer is the President & CEO of Service Express, a company that specializes in on-site data center hardware maintenance services. Service Express has averaged double digit growth every year since 2001. Ron attributes their success to a unique corporate culture called The Service Express Way.

Ron is a member of the Young Presidents’ Organization (YPO) and has served the organization as both the Chapter Chair and the Education Chair. Ron also serves on the Board of the Spectrum Health Foundation.

Ron often speaks at various events and companies about leadership development and on building winning workplace cultures.

Jonathan Keyser is the founder and thought leader behind Keyser, the largest occupier services commercial real estate brokerage firm in Arizona. Through sheer determination and focus on selfless service, Jonathan is disrupting the commercial real estate (CRE) industry, and beyond.

A best-selling author of You don’t have to be Ruthless to Win, media contributor, and strong supporter of the Conscious Capitalism movement, Jonathan is here today to share his journey, mission, and selfless service approach to business.

Rex Frank is the Founder and CEO of Sea Level Operations. Together with his team, Rex’s whole focus is on improving Clients’ internal operations, systems, and processes to increase efficiency and growth.

In this episode Rex and David talk about operational excellence and how businesses have different maturity stages and they need to set up different processes in each maturity stage to help their business operate smoothly.

Amber Hurdle is a branding consultant who sharpens personal, employer, and business brands with her Velvet Machete. She has worked with international celebrities and Fortune 100 companies to think strategically about how their brand affects their strategy and bottom-line results.

In this episode she shares many of the lessons she has learned and now teaches to her clients, including why company culture is essentially the family rules of how you do business, why anonymous feedback doesn’t work, and how you can improve and leverage your brand to accelerate your success.

Heather Dominick is the Owner of BusinessMiracles.com and a Leader of the Highly Sensitive Entrepreneur Movement. In her work she seeks to help highly sensitive entrepreneurs play to their strengths and adapt to the high level of input collected by their nervous system.

In this episode she shares her story of learning how she is a highly sensitive person. She tells us what it means to be highly sensitive, how an equal number of men and women are highly sensitive, and what HSEs can do to play to their strengths.

Recently we were the victims of a hack. David's email was compromised and the culprit tried to get his direct deposit information changed. We do not believe any sensitive data was accessed because we take precautions to safeguard important information. However, it was still scary.

In this episode we discuss what happened and how we responded. We were joined by our good friend Mike Estep, President of BECA, a best-in-class IT solutions provider located in Atlanta, Georgia, who helped explain the issue we encountered, told us stories of other hacks to make us feel better, and shared incredibly valuable tips on how to prevent future attacks.

Jacqueline Throop-Robinson is the founder of Spark Engagement, a global analytics company in Human Resources focusing on employee engagement. She is also the author of Fire Up Your Team: 50 Ways for Leaders to Connect, Collaborate and Create with Their Teams.

In this episode Jacqueline and David discuss how the right support, right team, and right leadership can produce a passionate workforce, including generational differences and many examples of managers who were successful or unsuccessful at getting their team to buy into changes and be more engaged.

Lester Rosen is an Attorney and CEO of Employment Screening Resources (ESR), an employment screening firm located in Novato, California.

Les is the a frequent public speaker nationwide and author of The Safe Hiring Manual - The Complete Guide to Employment Screening Background Checks for Employers, Recruiters, and Jobseekers, the first comprehensive book on employment screening.

In this episode Les and David discuss the importance of using a background check when hiring, when to use a background check, why it's important to tell job candidates about the background check and ask them if anything will show up on their record, what kinds of entries on a background check would disqualify someone for a job, the legal difficulties in having marijuana products in the workplace, how easy it is to falsify education background, "you just can't assume that someone has a degree", and more.

Justin Copie is CEO of Innovative Solutions, a managed service provider and IT services company in Rochester, New York. He is also a professional speaker and regularly shares his opinion and stories on connecting with people, adapting to different situations, and finding purpose.

In today's episode he talks about why his primary goal at work is to create an awesome company culture that provides a clear sense of direction for everyone in the company. He is obsessed with making sure people find safety in expressing their opinions and exploring what they feel is most important, along with giving them the autonomy needed to pursue their objectives. Some of his leadership methods are not ordinary, and some of his actions are quite surprising.

Audrey Dauvet is an entrepreneur, intellectual property attorney, and host of the Brand & New Podcast by the International Trademark Association.

In this episode she discusses how branding creates an essential differentiator for your creation/business, why the "intangible asset" of IP is invaluable, the difference between international and domestic intellectual property protections, branding and intellectual property protections in China, areas of the world with the worst IP violations, and the cost of protecting your brand in multiple regions of the world.

Michael Zipursky is an author, speaker, and Founder of Consulting Success. He has worked with organizations and leaders in over 30 countries, from service providers to billion dollar multi-national corporations including Panasonic, Dow Jones, Financial Times, Royal Bank and many others.

In this episode, Michael shares some best practices for service providers, why long-term client engagements are better than short-term client engagements, why larger businesses are better clients than small businesses, and why service providers should not offer their services on an hourly basis.

Listeners can connect with Michael on Twitter @MichaelZipursky.

Christopher Gerg is the Chief Information Security Officer and Vice President of Risk Management at Gillware, Data Recovery and Digital Forensics Experts. Gillware started in 2003 as a data recovery company. Today they focus on digital forensics, cybercrime, and incident response.

If you get a hack or a security breach, you call your insurance company and they call Gillware.

Christopher's job is overseeing Gillware's efforts to find ways to prevent attacks and mitigate risks.

In today's episode, Christopher discusses his role at Gillware, shares some cybersecurity stories, and tells us about the biggest cybersecurity threats facing businesses today and how to mitigate those risks.

Also, Christopher discusses the impact of Europe's GDPA legislation and California's new CCPA legislation, including his opinion on their effectiveness and design.

Notable quote from the episode: "A lawyer friend described the CCPA to me as a dumpster fire of legislation."

Chris Tabish is the author of the book Comediology, a professional speaker, stand-up comedian, and Co-Founder of Venture West Group, a management consulting firm in the San Francisco Bay Area.

In this episode, Chris shares how he became fed up with the lack of enjoyment he was experiencing in his career in Silicon Valley. To find his voice and find more fulfillment, he turned to standup comedy.

Mark Haney is a venture capitalist, angel investor, host of The Mark Haney Show, and founder of Haney Business Ventures (HaneyBiz). He has founded or funded a portfolio of 30+ Sacramento-based companies across various industries. He is also President of the Sacramento chapter of the Entrepreneurs Organization (EO) and serves on various corporate and non-profit boards, including Allegiant Giving non-profit devoted to helping military veterans.

In this episode he shares his vision for connecting and aiding entrepreneurs in their quest to build their business and serve their customers. After building successful businesses and achieving his business goals, Mark has turned his attention and resources to helping entrepreneurs succeed.

In this episode we talk with Wayne Sleight, COO of 97th Floor, a digital marketing agency headquartered in Utah with a satellite office in San Francisco. Wayne has spoken at marketing conferences across the country and "across the pond" about the agency landscape and the thriving company culture at 97th Floor. He has also been recognized as one of 20 in their 20s by Utah Business.

Today Wayne shares his advice on when to work with a marketing agency and when to hire someone in-house, what type of work should be agency driven or in-house, and how to work with millennials.

Chris Prefontaine is a best-selling author of 2017's Real Estate on Your Terms and this year's The New Rules of Real Estate Investing. He is also the founder of Smart Real Estate Coach, and host of the Smart Real Estate Coach Podcast.

In this episode Chris shares how he used to invest in real estate in an entirely different way, then the recession of 2008 hit the housing market like ton of bricks. Today he and his team invest in a totally different way, and coach people on their methods.

In this episode Luis Alvarez of Alvarez Technology Group shares the story of his introduction to the book Traction and his company's implementation of the Entrepreneurial Operating System, commonly referred to as EOS.

Alvarez TG has been in business for 20 years but they've encountered a radical improvement in their operations by adopting the best practices laid out in EOS.

Bill Coletti is a reputation management expert. In this episode he shares how to manage your personal and business reputation before, during, and after a crisis.

Bill is the author of Critical Moments: The New Mindset of Reputation Management, and the founder and CEO of Kith, a crisis communications and reputation management firm that works with entrepreneurs, corporations, high net-worth individuals, and politicians.

Find yourself struggling with time management? Are you neglecting to complete the most important tasks in your day?

Paul Casey is the founder of Growing Forward Services and time management is one of his passions. In this episode he shares the most important teachings from his coaching practice that help his clients restore sanity to their schedules, focus on what's most important to them, and sustain productivity over the long haul.

At the end of the episode he shared a free resource with our audience: The Control My Calendar Checklist.

Doug Kirkpatrick is an author, TEDx speaker, partner at NuFocus Strategic Group, and the former financial controller at The Morning Star Company, the world's largest tomato processing company.

In this episode Doug discusses the unique situation at Morning Star and how they have no formal leadership hierarchy. The organization is based on the two oldest laws of free association and contractual obligation. The discussion centers around insights from his new book, The No-Limits Enterprise: Organizational Self-Management In The New World Of Work.